M⁺FAQ

FAQ

 

How to buy art?

Please contact us. We will reply to you with quotation and shipping information.

If I buy an artwork/art jewel, do I own the copyright?

The copyright is not transferred to the purchaser.

What is a limited edition?

Limited editions are fixed in quantity, meaning we will only produce a certain number.

When will I receive my item?

Please allow an estimated 1-2 weeks for delivery.

How will my order be packaged?

Every work we send to our customers is packed in a box that has been custom-built for your piece. Once securely packaged inside the box, we attach your shipping labels and any necessary customs documents, as well as include your Certificate of Authenticity, certified by the artist.

Please remember to take extra care when opening the packaging and unwrapping your artwork.

How much does shipping cost?

Shipping costs depend on the size, weight and destination of your artwork. We mark the quoted rates up slightly in order to cover some of our packaging costs. We use high-quality, recyclable packing materials to protect your items.

If you are shipping internationally, be prepared for extra fees and delays.

Our international shipping charges do not include the destination country’s duty, tax or customs fees.

Return Policy

All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made.

★Please contact us immediately about lost or damaged items.

2019